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Unlock Elite Access

Choose the membership level that complements your lifestyle and wellness journey.

FAQs

Common questions

Details below help answer your membership questions.

How do I upgrade my membership?

Contact our membership team via the app or website. Upgrades are prorated based on your remaining membership period.

Can I freeze my membership?

Yes, members can freeze their membership for up to 3 months per year for medical or travel reasons.

Are there family membership options?

Gold and Silver tiers offer family benefits. Contact our team for family package pricing.

What happens if a partner location closes?

We continuously update our network. If a location closes, we'll direct you to the nearest alternative partner.